All features

Reservations

Restaurant Reservations and Table Holds

Manage future bookings without blocking a table for the entire day.

Why it matters

Built around the way service actually works.

DREAMS treats a reservation as a time-bound table commitment. A table reserved for a later service should remain usable before the reservation window, while guests scanning the menu should never see private reservation details.

Time-aware availability

A future booking does not automatically make a table unavailable for every earlier hour.

Protect guest privacy

Public guests see useful availability guidance, not another customer’s name or booking details.

Clear staff workflow

The team can review, confirm, seat and manage reservations from the operations area.

How it works

A simple flow from setup to service.

01

Receive a request

Capture the date, time, party size and guest details.

02

Confirm the booking

The restaurant confirms the reservation and its table/time commitment.

03

Serve the current room

Earlier service can use the table until the configured reservation window requires it.

Questions owners ask

Can a table be used before a later reservation?

Yes, when the current time is outside the configured hold window.

Will a menu guest see the reserved guest’s name?

No. Public availability messages are intentionally generic.

Create your digital menu