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Guest requests

Guest Assistance and Bill Requests

Let guests request help or the bill without interrupting the whole service floor.

Why it matters

Built around the way service actually works.

Guests can send a focused request from the table. Staff see the request in the operational workflow and can respond with the right human attention.

A clear signal

Requests become visible work instead of a wave across a busy room.

Better timing

Guests can ask when they are ready rather than waiting for a staff member to pass.

Human service stays central

The tool surfaces the need; your team still delivers the hospitality.

How it works

A simple flow from setup to service.

01

Guest sends a request

The table session identifies the relevant table and request type.

02

Staff receives the alert

The request appears in the service workflow.

03

Staff resolves it

The team responds and clears the request when complete.

Questions owners ask

Can guests request the bill?

Yes, when enabled for the table service flow.

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